AI customer service agents

Focus on your business.Our AI agents take care of your customers.

AI agents that resolve your customers' requests, end to end.

Resolution audited every night: 65% of concluded conversations resolved by day 30, guaranteed.

Pricing

For your customers
AI customer service agents
Agents that resolve your customers' requests end to end, on your website and your channels. Subscription.
See AI agents
For your teams
Process automation
Your processes automated, custom-built, quoted per project.
See automation

Dashboard

Every conversation becomes a measurement

What your agent resolves, what it brings in and what slips through, audited every night.

Audited resolution rate
Meetings booked
Contact details captured
Missed opportunities

Northwind Supply

ops@northwind-supply.com

Northwind Supply

Dashboard

Pro

Agents: 3

Resolution Rate

85%

66 resolved of 78 concluded conversations · 18 abandoned

Last audited Sep 3, 2026

Measured over conversations that reached a conclusion (resolved, escalated or unresolved). Abandons, where the visitor stops replying, are counted separately. Scored conversation by conversation by an independent AI judge.

Breakdown by request type

Outcomes over the period

Meetings booked

Contact details captured

Missed opportunities

A visitor expressed a commercial need without leaving contact details or booking a meeting.

Visitors with no request

Most frequent topics

pricing24
booking a call18
order tracking12

Across 96 labelled conversations (labelling active since 3 September 2026)

Abandoned

19%

18 visitors stopped replying, of 96

Conversations

102

Billable conversations over the period

Visitors

228

156 new, 72 returning (daily total)

Messages

1,554

726 user, 828 bot

Example figures. The dashboard itself is the production one, driven here by the conversation playing below.

Your tools

CRM

E-commerce

Calendar

Access

Your tools

CRM

E-commerce

Calendar

Access

Slack

Web

SMS

Your channels

Slack

Web

SMS

That's ~80% of routine tickets closed before a human reads them.

Ecosystem

Connected to your whole stack

Your agent works on top of the tools you already use — no rip-and-replace. If it exposes an API, your agent connects to it: native integrations, with webhooks for everything else.

Salesforce

HubSpot

Zendesk

Intercom

Freshdesk

Pipedrive

Salesforce

HubSpot

Zendesk

Intercom

Freshdesk

Pipedrive

Salesforce

HubSpot

Zendesk

Intercom

Freshdesk

Pipedrive

Salesforce

HubSpot

Zendesk

Intercom

Freshdesk

Pipedrive

Shopify

WooCommerce

Stripe

Google Calendar

Cal.com

Notion

Shopify

WooCommerce

Stripe

Google Calendar

Cal.com

Notion

Shopify

WooCommerce

Stripe

Google Calendar

Cal.com

Notion

Shopify

WooCommerce

Stripe

Google Calendar

Cal.com

Notion

Slack

Microsoft Teams

Instagram

Gmail

Airtable

SMS

Slack

Microsoft Teams

Instagram

Gmail

Airtable

SMS

Slack

Microsoft Teams

Instagram

Gmail

Airtable

SMS

Slack

Microsoft Teams

Instagram

Gmail

Airtable

SMS

CRM & Sales

HubSpot
Salesforce
Pipedrive
Attio

Messaging

WhatsApp
Slack
Teams
Instagram
SMS

E-commerce & Payments

Shopify
WooCommerce
Stripe

Support & Helpdesk

Zendesk
Intercom
Freshdesk

Calendar

Google Calendar
Cal.com
Outlook

Data & Docs

Notion
Google Sheets
Airtable
Postgres

And every other tool, via API and webhooks.

≥ 65%

of concluded conversations resolved, guaranteed by day 30

Orizn commitment, measured by an independent judge

70-85%

of routine tickets resolved autonomously

Industry benchmark, agentic AI platforms

200-300%

typical ROI on AI customer service

Forrester TEI studies

<4 weeks

average deployment time

Instant diagnosis

Describe your business. See what AI takes off your plate.

Type what you do — “I run a hotel”, “we sell online” — and get the concrete AI agent and automation use cases Orizn typically builds for businesses like yours. Curated for the industries we know best, AI-assisted for everything else, and always scoped precisely on a free call.

Browse all industries on the use-cases hub

Or pick your industry:

Example use cases we typically build — every project is scoped to your tools on a free call.

The new agentic wave

It doesn't reply. It acts.

An agent grasps the objective, plans the steps, runs the actions in your systems and checks the result — end to end.

Ask AI · Partial refund on order #5120 for a VIP, then notify them

Resolved in 18s · customer notified · no human intervention

What We Build

AI agents tailored to your business needs

Custom-built, trained on your data, live on your channels.

Our agents resolve
Customer Service Agents
Resolve up to 80% of support tickets automatically with agents that escalate only when needed.
Our agents qualify
Lead Capture & Qualification
Engage visitors in real time, qualify them, and route hot leads to sales.
Our agents book
Appointment Scheduling
Books, syncs to your calendar, and sends reminders. No back-and-forth.
Our agents advise
Advice and answers around the clock
Conversational agents trained on your knowledge base, answering your customers at any hour.

What makes it possible

Omnichannel Deployment
One agent across every channel, with shared context: web, WhatsApp, Slack, Teams, SMS, and email, plus voice on Custom.
Agent Actions & Workflows
Your agent doesn't stop at answering: it triggers refunds, updates records and runs multi-step actions inside your tools to close the request.
And when it needs to go further: our custom automations
Knowledge Base Integration
Connect your docs, CRM, and internal tools so your AI agent always has the right answer.
Analytics & Reporting
Track your audited resolution rate, satisfaction scores, and ROI with real-time dashboards.

Fully managed

You launch. We run everything.

We don't just host it: we design it, train it on your data and procedures, deploy it, and keep improving its audited resolution rate, all for you. You configure and train nothing yourself: your agents run in production while we operate everything, end to end.

Designed & trained for you
Continuous monitoring
Multi-region · EU database
High availability
Continuous tuning
Audited resolution rate

orizn ai · dashboard

multi-region

high availability

Live

99.9%

Uptime

45ms

Response Time

1,247

Conversations/day

Active Agents

Recent Agent Deployments

main

Productiona3f8c21

2m ago

model/gpt-fine-tune

Stagingb7d2e09

15m ago

feat/chatbot-v3

Previewc9a1f34

Just now

model/sentiment

Productiond4e6b78

1h ago

fix/latency

Productione2c9d56

2h ago

feat/rag-pipeline

Stagingf1a8c23

3h ago

Agent Distribution

24agents

Customer Support40%

Lead Capture35%

Custom Workflows25%

Usage Breakdown

Conversations52%

Lead Routing31%

Scheduling17%

Live Performance

Active Users

+18%

186

Conversations

+24%

12.4K

Messages/min

+12%

324

Channels Active

Session Completion

94.7%

Source Code

# Orizn — managed operations

$ orizn ops deploy --env production

✓ build passed

✓ checks green

→ rollout cdg1 · lhr1 (Europe)

✓ region cdg1 healthy

✓ region lhr1 healthy

✓ migrations up to date

✓ health probe 200 OK

# continuous operations

→ monitoring active

→ alerting armed

✓ backups nightly

✓ rollback 1-click ready

✓ tuning weekly review

# you ship. we run it.

# Orizn — managed operations

$ orizn ops deploy --env production

✓ build passed

✓ checks green

→ rollout cdg1 · lhr1 (Europe)

✓ region cdg1 healthy

✓ region lhr1 healthy

✓ migrations up to date

✓ health probe 200 OK

# continuous operations

→ monitoring active

→ alerting armed

✓ backups nightly

✓ rollback 1-click ready

✓ tuning weekly review

# you ship. we run it.

Scroll to explore

Our Process

From brief to deployment in four steps

A dedicated team. No templates, no guesswork. Built for speed and precision.

Discovery call & requirements analysis, in person or via video
Custom agent design & knowledge base setup
Development, testing & iteration with your team
Deployment, training & ongoing optimization

Terminal

Pricing

AI agents that pay for themselves

Transparent pricing. Fully managed. Database hosted in the EU.

−20% · no setup fee · 12-month commitment

Standard

SMB 50-200

$690/mo

-20%instead of $860 / mo

≈ $1.15 per conversation, versus $6–$11 for a human-handled ticket.

~~Setup fee: $2,900~~Waived

Paid once, for twelve months: $8,280

Audited resolution rate ≥ 65% on concluded conversations, measured on day 30 by an independent judge. Below that, one month of subscription is credited to you.

600 conversations/mo

1 turnkey AI agent
White-label widget in your brand
Website
Dashboard: audited resolution, volumes, topics, transcripts
2 change requests per month
Email · 48 h SLA

What Pro adds

Up to 3 coordinated agents
Real time, satisfaction, cohorts, export
5 change requests + monthly 30-min review

Beyond 600 conversations: $1.59 per conversation. Beyond 2 change requests, we'll suggest the next tier.

Recommended

Pro

Mid-market

$1,490/mo

-20%instead of $1,860 / mo

≈ $0.83 per conversation, versus $6–$11 for a human-handled ticket.

~~Setup fee: $4,900~~Waived

Paid once, for twelve months: $17,880

Audited resolution rate ≥ 65% on concluded conversations, measured on day 30 by an independent judge. Below that, one month of subscription is credited to you.

1800 conversations/mo

Up to 3 coordinated AI agents
All channels: website, WhatsApp, Slack, Teams, SMS and email
Dashboard: everything in Standard, plus real time, satisfaction, cohorts, export
5 change requests + monthly 30-min review
Resolution rate audited nightly
Email + chat · 24 h SLA

What Custom adds

Voice channel
SSO / SAML / SCIM
Custom reports and API access

Beyond 1800 conversations: $1.15 per conversation. Beyond 5 change requests, we'll suggest the next tier.

Custom

By volume

Let's talk

From 2,500 conversations/month

Audited resolution rate ≥ 65% on concluded conversations, measured on day 30 by an independent judge. Below that, one month of subscription is credited to you.

Negotiated volume

Unlimited agents, multi-brand, multi-language
All channels + voice
Dashboard: everything in Pro, plus custom reports, API, SSO
Change-request scope negotiated in the contract
Guaranteed EU data residency
Custom contractual SLA

Volume, change-request scope and SLA negotiated in the contract.

Upgrading a plan never triggers a new setup fee.

Billing details

Billed per conversation, not per resolution. An independent AI judge audits every conversation nightly, so your dashboard shows your real resolution rate alongside your usage. Additional conversations billed at your plan's flat overage rate. Setup is waived on the 6-month commitment as well as on annual; annual is billed once for the year. Deployment fee includes audit, design, training, QA testing, and production deployment. Non-refundable. Only the setup fee is charged at checkout: your subscription starts on your agent's go-live date.

Optimization stays within plan scope. New agents, channels or integrations are quoted as add-ons.

Plan details and pricing questions

Canadian companyPIPEDA, BC PIPA & GDPR compliantEU-hosted databaseHigh availability

	Standard $690/mo	Pro $1,490/mo	Custom Let's talk
AI Agents
Number of agents	1	Up to 3	Unlimited
Resolves end-to-end (acts in your systems)	Included	Included	Included
Conversations / month	600	1,800	Custom
Overage per conversation	$1.59	$1.15	Volume rate
Knowledge base	150 pages	400 pages	Unlimited
Intent-based routing	Not included	Included	Included
Channels	Website	All channels: website, WhatsApp, Slack, Teams, SMS and email	All channels + voice
Languages	100+	100+	100+
Transparency
Audited resolution rate (AI judge)	Included	Included	Included
Conversation audit replay	Included	Included	Included
Billed per conversation (not per resolution)	Included	Included	Included
Design & Integration
White-label branded widget	Included	Included	Included
Custom conversational UX design	Not included	Included	Design system
CRM integration	Basic	Advanced + webhooks	Custom
A/B testing of flows	Not included	Included	Included
Managed service
Built & maintained by Orizn	Included	Included	Included
Change requests / month	2	5	Negotiated in contract
Optimization (in-scope)	Monthly	Monthly	Continuous
Strategy call	Not included	30 min/mo	Dedicated
Optimization report	Monthly	Monthly	Continuous
Analytics & Data
Dashboard	Included	Included	Included
Conversation history	Included	Included	Included
Real-time analytics	Not included	Included	Included
Data export	Not included	Included	Included
Support
Support channel	Email	Email + Chat	Dedicated
SLA	48h business	24h business	Contractual
Security & Compliance
PIPEDA & GDPR aligned	Included	Included	Included
EU-hosted database	Included	Included	Included
Signed DPA	Not included	Included	Included
Guaranteed EU data residency	Not included	Not included	Included
SSO / SAML / SCIM	Not included	Not included	Included

Enterprise

Built for enterprise requirements

Security, compliance, and scale, engineered in.

Serving businesses across industries

Financial Services

Healthcare

SaaS

E-Commerce

Professional Services

Education

Enterprise-Grade Security

SOC 2 partner infrastructure, end-to-end encryption, PIPEDA & GDPR.

A dedicated expert, guaranteed response times

One point of contact from design to testing, and guaranteed response times, directly with that expert.

GDPR and data residency

Aligned with European data protection rules, with the database hosted in the EU. Chat conversations are processed in the US by our conversational agent platform. Guaranteed EU data residency is contractual on the Custom plan.

Multi-Language Support

Deploy agents in 100+ languages with native-quality fluency and cultural adaptation.

Advanced Analytics

Real-time dashboards with a resolution rate audited by an independent AI judge. Satisfaction and ROI included, no black box.

Custom Integrations

Deep integration with your CRM, ERP, helpdesk, and proprietary systems.

See what a fully managed AI agent can do for you.

A support agent that resolves end-to-end across every channel, with a resolution rate audited nightly by an independent AI judge. Designed, trained, and run entirely by us, live in under 4 weeks. Tell us about your project.

Discuss Enterprise Requirements See Our Process

FAQ

Frequently Asked Questions

Everything you need to know about our managed AI agent service.

Tools at USD 29/mo leave you to build, train, and maintain the chatbot yourself. Orizn AI is fully managed, from design to deployment, optimization, and support, so your team never touches the technology. Each agent is custom-built to your brand, not a template. Most clients see ROI within 90 days.

Same class of AI agent: it resolves requests end-to-end, works across every channel, hands off to your team when a case needs a human (with the full conversation, so the customer never repeats themselves), and sits on top of the helpdesk you already use. The difference is the service: tools like Fin are self-serve, so you configure, train, and optimize them yourself and pay per resolution. Orizn delivers that same capability fully built, managed, and continuously improved for you, with a resolution rate audited by an independent AI judge, 100% on your brand. Same power, none of the work.

Our product is the agent: customer-facing, resolving conversations end to end, on a fixed monthly plan, with an audited resolution rate. When the dashboard shows a request that keeps coming back or stalls on a manual task, we automate it: a custom workflow we build with AI agents and code, quoted per project after a free audit. The details are on our Automations page, in the menu.

Yes. The same agent, trained on your documents and connected to your tools, also deploys internally: in Slack or Teams it answers your teams' recurring questions (procedures, HR, IT, order status) and carries out the same actions. It is one more channel, not another product: same agent, same knowledge base, same dashboard.

After you get in touch, we schedule a 45-minute discovery call to understand your business, your tone, and your goals. You pay the deployment fee (waived on annual plans). Your AI agent is designed, trained, and tested over 2 to 4 weeks. The subscription only starts once your agent is live in production; you never pay the recurring plan for an agent that isn't active yet.

No, by design. A managed service isn’t "tried" like self-serve software; we design, train, and deploy your agent in 2 to 4 weeks. But every plan is commitment-free: you pay the deployment fee at signup, the subscription only starts at go-live on your real data, and you decide freely after the first 30 days. Unlimited iterations that first month, setup waived on annual plans.

Every agent ships tailored to your brand: colors, avatar, tone of voice, and on Pro a fully custom conversational interface. We control both design and backend, so there are no aesthetic or functional compromises.

Our database is hosted in the EU (Neon, Frankfurt), encrypted in transit and at rest. Chat conversations are processed in the United States by our conversational agent platform and our language model provider. App compute (Vercel) runs in European and US regions by visitor location, with US transfers covered by Standard Contractual Clauses. Orizn AI Ltd is incorporated in British Columbia, Canada, under the EU adequacy decision. Guaranteed EU data residency is available on the Custom plan only. And the nightly resolution audit stores verdicts only, never conversation transcripts.

Each plan includes a monthly conversation allowance; beyond it, a single flat rate applies (USD 1.15 to USD 1.59 per conversation). We bill per conversation, not per "resolution", for predictable budgets. An independent AI judge audits every conversation nightly, so the resolution rate in your dashboard is measured, not self-declared. And we alert you before any overage.

No long-term lock-in on monthly plans: you pay month to month and decide freely whether to continue after the first 30 days. Annual plans are prepaid 12 months upfront; that is what waives the setup fee. Either way you can upgrade anytime from your dashboard and pay only the prorated difference.

Yes. You can upgrade at any time from your dashboard; the change takes effect immediately and you only pay the prorated difference. Whether you need more conversations, additional channels, or multiple AI agents, scaling up is seamless.

Not at all. Orizn AI is a fully managed service: we handle 100% of the technical side. Your team gets access to a simple dashboard to monitor conversations and performance, along with onboarding training to be self-sufficient from day one.

View all frequently asked questions

ContactMon-Fri · reply within 24 h

Let's talk about your project.

Book a free discovery call

45 minutes, free, no strings attached. We look at your project together and you leave with an honest opinion, whether we work together or not.

Next available slots · live

Mon-Fri · reply within 24 h

Focus on your business.Our AI agents take care of your customers.

AI customer service agents

Process automation

Every conversation becomes a measurement

Outcomes over the period

Connected to your whole stack

CRM & Sales

Messaging

E-commerce & Payments

Support & Helpdesk

Calendar

Data & Docs

Describe your business. See what AI takes off your plate.

It doesn't reply. It acts.

AI agents tailored to your business needs

Customer Service Agents

Lead Capture & Qualification

Appointment Scheduling

Advice and answers around the clock

What makes it possible

Omnichannel Deployment

Agent Actions & Workflows

Knowledge Base Integration

Analytics & Reporting

You launch. We run everything.

From brief to deployment in four steps

AI agents that pay for themselves

Standard

Pro

Custom

Built for enterprise requirements

Enterprise-Grade Security

A dedicated expert, guaranteed response times

GDPR and data residency

Multi-Language Support

Advanced Analytics

Custom Integrations

See what a fully managed AI agent can do for you.

Frequently Asked Questions

Why USD 690+/mo when there are tools for USD 29/mo?

How do you compare to a solution like Intercom (Fin)?

Do you only build customer-facing AI agents, or also internal automation?

Can the agent also answer my own teams, in Slack or Teams?

How does getting started work?

Is there a free trial?

Is the chatbot design customizable?

Is my data secure?

How does billing work for additional conversations?

Am I locked into a long-term contract?

What if my needs change? Can I switch plans?

Does my team need technical skills?

Let's talk about your project.

Book a free discovery call

You launch. We run everything.

From brief to deployment in four steps

AI agents that pay for themselves

Standard

Pro

Custom

Built for enterprise requirements

Enterprise-Grade Security

A dedicated expert, guaranteed response times

GDPR and data residency

Multi-Language Support

Advanced Analytics

Custom Integrations

See what a fully managed AI agent can do for you.

Frequently Asked Questions

Why USD 690+/mo when there are tools for USD 29/mo?

How do you compare to a solution like Intercom (Fin)?

Do you only build customer-facing AI agents, or also internal automation?

Can the agent also answer my own teams, in Slack or Teams?

How does getting started work?

Is there a free trial?

Is the chatbot design customizable?

Is my data secure?

How does billing work for additional conversations?

Am I locked into a long-term contract?

What if my needs change? Can I switch plans?

Does my team need technical skills?